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Inkly helps customer success teams guide customers through onboarding, feature adoption, renewals, and expansion moments. You can give each customer a clear product walkthrough without asking them to join another call. Interactive demos are especially useful when customers need to learn a workflow at their own pace. You can keep the demo short, focused, and tied to the outcome they are trying to reach.

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How Inkly helps

  • Build adoption guides for key product workflows.
  • Create renewal and expansion demos for specific account needs.
  • Share support walkthroughs that customers can revisit later.
  • Update demos when product changes make old screenshots stale.
  • Use analytics to understand where customers drop off.

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Common workflow

1

Pick the customer outcome

Start with the workflow the customer needs to complete, not the full product surface.
2

Capture the path

Record the shortest clear path with the Chrome extension or the CLI.
3

Add context

Add step copy, labels, and calls to action that explain why each step matters.
4

Share the demo

Send a hosted demo or snapshot link from a success plan, ticket, email, or knowledge base.

Chrome extension overview

Record a customer workflow from the browser session you already have open.

Embed and share

Share demo links or embed demos where customers already work.