> ## Documentation Index
> Fetch the complete documentation index at: https://docs.inklyai.dev/llms.txt
> Use this file to discover all available pages before exploring further.

# Knowledge

> Give the guide the facts it needs to answer buyer questions.

Open **Agent → Settings → Knowledge base**.

<Note>
  **Inkly AI can write this for you.** Click **Inkly AI** and try: “Read our pricing, security, and documentation pages. Add focused knowledge for pricing, security, integrations, and common objections. State our limits clearly.”
</Note>

## Company information

Add the facts that should shape every conversation:

* what you sell and who buys it
* why customers choose it
* where it is not a fit
* how the guide should speak

Write this like a briefing for a new teammate.

## Knowledge documents

| Option         | Use it for                                                                                               |
| -------------- | -------------------------------------------------------------------------------------------------------- |
| **From a URL** | Public pages such as pricing, security, documentation, or a changelog. Ask Inkly AI to capture the page. |
| **Markdown**   | Information you want to write directly. Keep each document focused on one subject.                       |

Use buyer language, answer the question first, and state limits clearly.

Open **Preview** and ask the hardest questions your team receives. Improve the knowledge when the guide hedges or guesses.